1 reviews | Active since Mar 2022
NO NO NO NO NO NO DISAPOINTED
I AM DISSAPOINTED IN THE INCAPABILITY OF THIS COURIE SERVICE NEVER HAVE I EVER USED A SERVICE THAT HAS CAUSED ME SUCH A HEADACHE THE DELAY IN YOUR SERVICE IS CAUSING ME TO LOSE MONEY AND PATIENCE
ITS BEEN 3 DAYS SINCE I PAYED MY PARCEL TO BE DELIVERD. SOULD HAVE BEEN HERE ALREADY. THE TIME ITS SAID PICK UP ON 4 /03/2022 BEFORE 17H00 AND THEY ONLY GOT THERE AT 17H36 AND THEY ALREADY LEFT. MONDAY THE TRACKING SAID NEW ALLOCATION AND THERE AFTER THE PARCEL WAS NOT PICKED UP BECAUSE IT WAS NOT READY WHERE IN FACT IT WAS READY FRIDAY MORNING FOR PICK UP. TODAY I PHONE HAD THE PERSON ASSITING ME JUST TOLD ME WHAT I CAN SE ON MY SIDE WITH THE TRACKING NUMBER. I TOLD HER TO PHONE ME BACK AS SOON AS SHE HAS A ANSWER ABOUT MY PARCEL. TILL NOW NO CALL.
I AM DISAPOINTED I AM WAITING FOR ANY KIND OF FEEDBACK AND NONE.
UNPROFFESIONAL UNRELIABLE
My sincere apologies this is unacceptable, I will escalate this matter and ensure we resolve this immediately. We do not condon such poor service and we appreciate you bringing this to our attention.
Kind Regards
Lulu Pretorius
My sincere apologies this is unacceptable, I will escalate this matter and ensure we resolve this immediately. We do not condon such poor service and we appreciate you bringing this to our attention.
Kind Regards
Lulu Pretorius
