1 reviews | Active since Oct 2025
NO FEEDBACK! AND NO DELIVERY
7 Days after paying supersonic over 2grand for wifi. Ram keeps getting my address wrong. Ive sent emails, confirmed my address via WhatsApp with them numerous times as well as physically phoning in, agents taking my exact address even companies near me for clear instructions for the driver, next day parcel on its way once again to the wrong address. Everytime I keep giving them the correct address, then they have to confirm with supersonic the whole time. And I get told to wait another 24/72 hours. Supersonic has also given them the correct address. Yet they keep mistaken my address with vanderbijlpark, and im in vereeniging. Yesterday I asked to speak to a manager, who told me he will sort it out the driver will go back to isando and he will personally contact me to let me know when I will get my router. I am still waiting. No phone call no mail and yet no router! This is unacceptable. My tracking lick somer doesn't exist anymore. If I order anything ever again I will make clear instructions that I do not want RAM handling my delivery. Ever !
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.