SN
Sakhiwo N

1 reviews | Active since Oct 2023

09 Oct 2023, 11:39

No delivery of Parcel

On Friday the 6th of October a parcel was supposed to be delivered at my place. So get a call that I’m not at home and I’m not answering my phone. Was at home the whole day wait f for the parcel, Checked my camera at the gate, no Ram car came. I got told that it was going to be delivered today. Just called to follow up and I’m told that Ram does. It service my area today. Mind you this parcel was supposed to go to Swaziland over the weekend. I was previously ****med by Ram and had to open a call with Vodacom after a cellphone was “supposedly delivered”. I see the same thing happening here🤞🏽 I hate working with this company

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Replies (5)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply09 Oct 2023, 11:50
Official
Good day Sakhiwo,

Thank you for reaching out to Ram Hand to Hand Couriers.  I will look into the below and revert today I am really sorry about the experience you have received thus far , let me get back to you.

Regards, Rethabile
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Sakhiwo N's update09 Oct 2023, 14:09
Reviewer Update
Hi Rethabile, Any feedback?
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Oct 2023, 11:25
Official
Good day,

Based on the records delivery is arranged for the 11 October 2023.
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Sakhiwo N's update11 Oct 2023, 09:38
Reviewer Update
Hi,
I am the one who changed the date to the 11th because I was not available on the 10th. Now I see at 8:30 they said Unsuccessful delivery attempt. Again I’m here at home, no one called me no car was at my gate. RAM is really ****ing me off now.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Oct 2023, 10:16
Official
Good day Sakhiwo,

We are still on route to come deliver today, did you receive an SMS and email ?