No delivery, no estimated time and wasted R60 airtime on 6 calls for follow ups

This is the worst experience I have ever had! I have waited the entire day for a delivery called the call centre 6 times and spent R60 in airtime for no one to get back to me on where my delivery is! Head office has no idea where the drivers are. Refuses to give you Cape Town's number or any drivers number to follow up on where the delivery is or what time they will arrive. They keep saying someone will get back to me NO FEEDBACK AND NO DELIVERY. I am sure this post will be ignored as it appears RAM JUST DOES NOT CARE ABOUT DELIVERING ORDERS OR CUSTOMER SERVICE