MC
Melissa C

1 reviews | Active since Feb 2014

16 Dec 2017, 01:17

No Delivery No customer service

Ordered a LTE router from Afrihost with no deliver . Was ordered to contact the couriers NO Answer after calls for 3 days on many many occasions . Only to later be told that my order is now cancelled . Afrihost claims that courier company tried to call me 3 times . At 6:30 am . Which is complete nonsense as no phone calls were ever made to me . As well as my office has a secretary that is onsite from 8-6 pm and no courier company arrived . Worst customer service from courier company and afrihost a like as all previous complaints reveal the same issue and both parties trying to cover their behinds by over promising on the deal and grossly undelivering . Will not be using this courier company for any further business in my private or working capacity

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Dec 2017, 07:40
Official

Good day Melissa,

Thank you for your post.

We do apologies fo all inconveniences caused, we will investigate this and revert.

Thank you

Warm regards

Ram team