WW
Wayne W
1 reviews | Active since Aug 2021
16 Nov 2021, 11:53
No Delivery
Made arrangements on the date set by RAM for delivery of my parcell. They did not pitch, did not even make contact with me . I phoned RAM H/O to make new arrangements to collect in Mbombela and they informed me they will get back to me to confirm arrangement. No one contacted me and I had to phone next day H/O again and it is confirmed that I can collect at the depot in Mbombela. Bad communication and service from RAM. This is now the 2nd time the exact thing is happening with me. RAM Mbombela is not giving great service at all!
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Ram Hand To Hand Couriers's replyOfficial
17 Nov 2021, 12:13Hello Wayne.
Apologies for the delayed delivery of your parcel and the experience you had with the lack of communication from the hub.
Please provide to us the tracking number for your parcel so that we can investigate the matter further and make mends to prevent this from happening in the future.
Kind regards.
Apologies for the delayed delivery of your parcel and the experience you had with the lack of communication from the hub.
Please provide to us the tracking number for your parcel so that we can investigate the matter further and make mends to prevent this from happening in the future.
Kind regards.
Ram Hand To Hand Couriers's reply17 Nov 2021, 12:13
Official
Hello Wayne.
Apologies for the delayed delivery of your parcel and the experience you had with the lack of communication from the hub.
Please provide to us the tracking number for your parcel so that we can investigate the matter further and make mends to prevent this from happening in the future.
Kind regards.
Apologies for the delayed delivery of your parcel and the experience you had with the lack of communication from the hub.
Please provide to us the tracking number for your parcel so that we can investigate the matter further and make mends to prevent this from happening in the future.
Kind regards.