SG
Sinegugu G

1 reviews | Active since Apr 2026

07 Apr 2026, 08:55

No delivery Attempt made

I had two parcels delivered by them.First day they told me my delivery was out I was home all day waiting for them only to get a whatsapp chat at 6pm that delivery was unsuccessful as I was not home .No attempt wasade to deliver no call at the very least.I logged and reschedule for the Thursday still the very same thing happened

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Apr 2026, 12:05
Official
 Dear  Sinegugu 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel has been delivered 

We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,