CV
Capt V
1 reviews | Active since Jul 2014
05 Dec 2024, 16:38
No delivery and No customer Service!
Worst ever Courier! Waiting for delivery now 2 days and still I had no delivery done? Tried to phone and get cut off after 40 minutes. Whatsapp is the worst. Tells you delivery will take place. What a bunch of *******! Customer Service ther is none!!! How can this ****** company keeps it doors open??? This is South Africa for you. All going to ****!
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 16:45Good day Ger
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply05 Dec 2024, 16:45
Official
Good day Ger
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
CV
Capt V's updateReviewer Update
05 Dec 2024, 16:53This is no excuse and unacceptable and you are aware of this every year, but still want to use this lame excuse!!! By now a Company would of made plans for this. ****** will fall for this excuse! So where is your Customer Service then????
CV
Capt V's update05 Dec 2024, 16:53
Reviewer Update
This is no excuse and unacceptable and you are aware of this every year, but still want to use this lame excuse!!! By now a Company would of made plans for this. ****** will fall for this excuse! So where is your Customer Service then????
CV
Capt V's updateReviewer Update
06 Dec 2024, 12:19Next day and no delivery again!?
CV
Capt V's update06 Dec 2024, 12:19
Reviewer Update
Next day and no delivery again!?