HB
Hugo B
1 reviews | Active since Jan 2011
17 Apr 2026, 10:31
No delivery again...
Good Morning. My parcel was sent to me from Groenvlei on 13 April. They tried to deliver it on the 15th but only arrived after the business has closed for the day. When I enquire about when it will be delivered they informed me that it will probably only be today 17 April as they don't service my area on Thursdays. What the hell?
Anyway it is now Friday after 10:00am and still no update on the tracking system which means probably no delivery again.
You guys are beyond useless and I wish BobShop will stop using you!!!
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
20 Apr 2026, 08:40Good day
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply20 Apr 2026, 08:40
Official
Good day
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered successfully
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,