1 reviews | Active since Feb 2018
NO DELIVERY
I received an email to say that my package was out for delivery and received the waybill number but no package was delivered.
I called the call center 5 times and kept getting told that the package is out for delivery (which I could see for myself on the site)
I stayed in the office two hours later just to wait but no package arrived and there was no communication from your side either.
Each time I called, the consultant said they would put a note through to the Cape Town hub to check with the driver as their phone lines are down but NO ONE got back to me despite me calling FIVE TIMES.
I am now stuck at the office late with no package and no communication. Perfect.
Good day Ashleigh ,
Thank you for your post.
We do apologies for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details
Thank you
Warm regards
Ram team
Good day Ashleigh ,
Thank you for your post.
We do apologies for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details
Thank you
Warm regards
Ram team
