bS
byron S

1 reviews | Active since Dec 2012

12 Dec 2017, 16:20

No Delivery

I received an SMS to say that my package will be delivered between 09h00 and 17h00, I stay at home, and by 16h30 I havent received a call or update. I call them and they tell me it will be delivered at 17h00 or 17h30 latest, I waited till 18h00 and no delivery. Im okay with it, cause I think tit will be delivered the next day. I then receive an SMS the next morning that my order will be cancelled cause I did not answer. I waited whole day and no one called me and I was at home whole day, so they are lying. Will never use this company

Byron

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply12 Dec 2017, 16:21
Official

Good day

Please can you supply me with a tracking number so I can assist you?

bS
byron S's update12 Dec 2017, 16:22
Reviewer Update
weba13940
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply12 Dec 2017, 16:26
Official

Good day will get CPT to call you now to make delivery arrangements however this parcel is addressed to Megan Hess? My apologies for the sms as we dont send out a cancelled sms will address with the sender

Thank you Lulu