LF
Lianne F
1 reviews | Active since Aug 2015
21 Aug 2015, 10:21
No delivery
Delivery of documents within 72 hours was acceptable, when enquiring re the delivery today, I was imformed that it would only be delivered on Monday, 6 days after pick up, I do find this totally unacceptable which could have serious ramifications if my deadlines can not be met, including loss of pay.
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Ram Hand To Hand Couriers's replyOfficial
25 Aug 2015, 09:52Hello lifi,
Good day
Economy service is 72 business hours and we do not count the day we collected. We collected on the 18 August, parcel was delivered on the 24 August.
We do not count the week ends as we don't deliver on week ends unless clients request a Saturday surcharge.
Good day
Economy service is 72 business hours and we do not count the day we collected. We collected on the 18 August, parcel was delivered on the 24 August.
We do not count the week ends as we don't deliver on week ends unless clients request a Saturday surcharge.
Ram Hand To Hand Couriers's reply25 Aug 2015, 09:52
Official
Hello lifi,
Good day
Economy service is 72 business hours and we do not count the day we collected. We collected on the 18 August, parcel was delivered on the 24 August.
We do not count the week ends as we don't deliver on week ends unless clients request a Saturday surcharge.
Good day
Economy service is 72 business hours and we do not count the day we collected. We collected on the 18 August, parcel was delivered on the 24 August.
We do not count the week ends as we don't deliver on week ends unless clients request a Saturday surcharge.