MVdH
Magdaleen Van den Heever
1 reviews | Active since Aug 2013
11 Apr 2024, 13:07
NO CUSTOMER SERVICE
VERY unhappy! I booked a parcel for collection on 9/11/2024 from Melkboschstrand to Viljoenskroon. The parcel is still not collected. Every time when I phoned, they said they will allocate it to a driver for collection. Until now, they cannot tell me when it will be collected. This is ridiculous! When I make the booking, that is supposed to be the instruction! VERY quick to request money for the collection but it is now 2 days later and still NOTHING!!!
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Ram Hand To Hand Couriers's replyOfficial
12 Apr 2024, 17:43Good day Magdaleen,
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note that the order in question has been transported to its destination and should be delivered off by Monday. There are area's we do not service on a daily basis hence the delay of the collection. We will monitor this parcel and ensure that we deliver this parcel without fail as soon as possible.
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note that the order in question has been transported to its destination and should be delivered off by Monday. There are area's we do not service on a daily basis hence the delay of the collection. We will monitor this parcel and ensure that we deliver this parcel without fail as soon as possible.
Ram Hand To Hand Couriers's reply12 Apr 2024, 17:43
Official
Good day Magdaleen,
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note that the order in question has been transported to its destination and should be delivered off by Monday. There are area's we do not service on a daily basis hence the delay of the collection. We will monitor this parcel and ensure that we deliver this parcel without fail as soon as possible.
Thank you for reaching out to Ram Hand to Hand Couriers. Kindly note that the order in question has been transported to its destination and should be delivered off by Monday. There are area's we do not service on a daily basis hence the delay of the collection. We will monitor this parcel and ensure that we deliver this parcel without fail as soon as possible.