NO CUSTOMER FEEDBACK

This is unacceptable! I've called the call center yesterday, asking the person to make a note at what time I'' leaving work, the time changed and I notified RAM. I asked that the courier must call me, to tell me where he is and at what time he will deliver my package, I've now waited since 12h for that call, I called two more times and still no call. This is beyond unacceptable, I live and hours drive from my work, and then no one will be able to sign for it after 14:30.

I can not believe this is how you run a business! How can some companies supply you with a link to track your courier in real-time, but one of the largest companies in this country is behind the times!