No communication.

I bought some products from "Micro Robotics".

The items were picked up on "2017-12-04 at 5PM" by RAM. On Friday the 8th I check online and I see the following items in the "Movement" section.

"2017-12-06" "UNSUCCESSFULL DELIVERY IN Cape Town - Incorrect Address - Incorrect address on Waybill." "2017-12-07 " UNSUCCESSFULL DELIVERY IN Cape Town - Unavailable Business - Address Query and contact not available.

So I contacted them (twice), we confirmed that the address was actually right and they do have my full contact details (including my phone number). I was then assured that RAM cape town would contact me asap.

It's now Monday the 11th and I have heard anything from RAM or RAM Cape town.

1) How is it that if you have a " Incorrect address" you don't contact the person who you are delivering to. How do you expect that "Incorrect address" to change the next day? 2) Why do I need to constantly chase you to have my package delivered. 3) Cape Town branch has not answered the phone since Friday (I have tried several times). It rings 5 times and then just goes dead. 4)The online live chat has been sitting there for 2 hours with no response.

Also, I can see my package did not go out today so guess its not happening anytime soon.

In the end I contacted Micro Robotics to try and sort this out, maybe they have better luck.

Its just been disappointment after disappointment with RAM.