PL
PHILIP L

1 reviews | Active since Jul 2011

03 Nov 2015, 15:45

NO CLUE OF DELIVERY, NO CLUE OF SERVICE

I ordered an upgrade through Vodacom on the 22nd October and now its the 3rd November. According to Ram they had the incorrect delivery address. After I called ram on numerous occasions and call VODACOM too to reschedule the delivery with the CORRECT DELIVERY ADDRESS, which i have given to RAM & VODACOM at least 4 TIMES...I am yet to receive my cell phone upgrade from RAM. I even spoke to the RAM DRIVER today. Its been 4 hours since the conversation and I was assured by him that he knew where to deliver the package.. well guess what.....NO PHONE<br> <br> MY TRACKING # IS U890062<br> <br> Can Ram get something right ???<br> WHAT A JOKE!! No communication between VODACOM & RAM.. Nor with the end client. I have given my mobile number to RAM 5 times and obviously Vodacom has my number..so why is no-one communicating?

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Nov 2015, 16:34
Official
Hello pilotos7,

Good day

My sincere apologies we can only amend deliveries upon Vodacoms instructions and authori9zation.

Vodacom has not supp**** us with that feedback and we have a 24 hour policy that if they don't supply us feedback we return the parcel back to Vodacom.

Unfortunately your parcel has been sent back to Vodacom

Kind Regards

Lulu Pretorius