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christina S

1 reviews | Active since May 2019

06 Oct 2022, 09:50

Never use RAM couriers

This company never communicate when they will deliver as we are waiting for a package for more than a month and they keep sending it back due to not finding us.( work underground in the mine ) have call numerious times to request them to call to let us know when delivery will take place in order to be available.and to note it on their system to contact when on their way.Never any communication.And i have to keeep re ordering my package just to go through all this again.

This is absolute crazy.I cannot take off work when i recieve an email that my parcel has been picked up and now for the next 3 to 5 days i must stay at home without pay just to recieve a parcel. Never have i experienced such bad service

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Oct 2022, 09:54
Official
Good day

My sincere apologies for your frustration, I have checked on our system for your name and can only find something destined for another area and that was delivered in August. Please will you be so kind as to send me your tracking number so I can gladly assist you. 

Regards Lulu