Most useless courier company I have ever had to deal with!!

Most useless courier company I have ever had to deal with!! Horrible communication, Terrible service and above all just overall *** service!!

After making numerous attempts at trying to communicate to RAM WHEN and WHERE I will be available to collect, they still try and deliver the days I am NOT available and then ignore the days I AM available.

Also, on the tracking site there are attempts to call me which have gone unanswered. This was later established (on the morning of the 29th of April) as a result of trying to phone an incorrect number (F@#$ knows where this number came from in the place!?). In the same morning I confirmed with the call center agent, whether my parcel will arrive today as I am available to collect. I was then put on hold for a few minutes, to which the agent returned and said and I quote! "I have just spoken to the driver, he confirmed that he will be dropping of your parcel no later that 16h30" ... so I wait.... and I wait... after 5pm I go back to the tracking site to find that 'an Arrangement was made to deliver the parcel tomorrow" ... WHO THE F@#$ made this arrangement then??? So the next day I wait again... and I wait and I wait... and NOTHING!!! I now go on the site to find that it was not delivered the next day (as apparently arranged) due to the delivery being exceeded!!

Now I have to deal with Vodacom and make arrangements MYSELF to get the parcel re-processed for delivery!

RAM is absolutely full of *********** air *******!