DS
Dale S

1 reviews | Active since Jan 2014

11 Mar 2022, 18:07

Most ********* courier ever!!!

Most ********* courier ever!!!

Was informed on three occasions that my package would be delivered today.

Receive a call at 16:50, requesting that I please wait for them to attend to delivery will be just after 17:00.

On the system at 17:18 indicates failed delivery while I am literally still waiting for the delivery at 18:00, pushed meetings to be available for this delivery and this is the way Ram deals with their clients.

Attempt to call the driver who contacted me and requested me to wait after hours and no answer.

No answer on their office line either.

The most useless service provider I have had the absolute displeasure of dealing with.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Mar 2022, 12:48
Official
Good day Dale.

We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.

We have escalated the matter to the delivery to ensure that the parcel is delivered today, without fail.

Kind regards.