HM
Hugo M
1 reviews | Active since Feb 2020
22 Feb 2020, 05:17
Most ridiculous and shocking service in decades from anyone!!
Recieving emails throughout the week of my very urgent package despatched for delivery, spoke to drivers several times "around the corner" still no show since Tuesday. 5 days no delivery and shocking call center, automatically set up for "experiencing high call volumes" ZERO STAR RATHER
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Ram Hand To Hand Couriers's replyOfficial
24 Feb 2020, 18:24Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply24 Feb 2020, 18:24
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards