RW
Ramzy W

1 reviews | Active since Oct 2024

15 May 2026, 19:08

Most Pathetic Courier Service EVER!!!

Pitty there's no half-star rating because they're not even worthy of a full star. Anyway... RAM Couriers Should Be Investigated for **** Delivery Attempts, Incorrect Address Capturing & Ignoring Customers I am posting this publicly because my experience with RAM Hand-to-Hand Couriers has been absolutely disgraceful and other consumers deserve to know what they may be dealing with. My parcel has been undelivered for more than TWO WEEKS while RAM repeatedly updates the tracking system with “delivery attempt unsuccessful” statuses that are completely false. To be absolutely clear: No driver arrived at my address No phone call was made No SMS or notification was sent No delivery notice was left behind No delivery attempt ever took place What makes this even more infuriating is that RAM also captured the INCORRECT work address despite me literally spelling the correct address out to the consultant directly. Even after taking the time to clearly provide the correct information, RAM still managed to capture it incorrectly, which only added to the delays and chaos. Despite all of this, RAM continues logging **** delivery attempts on their tracking system as though genuine efforts were made to deliver the parcel. I have also submitted numerous complaints directly through RAM’s website and have received absolutely no response whatsoever. No acknowledgement, no explanation, no follow-up — absolutely nothing. At this stage, this goes far beyond ordinary poor service. It raises serious concerns about whether RAM is deliberately using fabricated tracking updates to conceal delays, operational failures, or undelivered parcels while misleading customers into believing delivery attempts actually took place. Customers rely on tracking information being accurate and truthful. People rearrange their schedules, remain available for deliveries, and expect professional service — not false tracking updates and administrative incompetence. The complete silence from RAM after repeated complaints only makes the situation worse and demonstrates a shocking lack of accountability and customer care. This has honestly been one of the most frustrating and unprofessional experiences I have ever had with any courier company, and I sincerely hope other consumers think twice before trusting RAM with anything important or time-sensitive.

0
Replies (0)