Most pathetic and useless courier company.

Unfortunately a certain Mobile service provider uses RAM couriers to send out their online deliveries and RAM will only attempt to deliver 3 times before sending the order back to the mobile service provider after which you have to re-order. My order being a Black Friday/Cyber Monday deal is no longer available and I will lose the deal as RAM has failed to deliver 4 times to me.

Two of the said delivery attempts did not occur due me not being at home on the 4th December 2021 and the 6th December 2021.This is false as both days no RAM vehicle came to my home.

The 3rd attempt on the 7th December 2021 did not occur as when I contacted RAM I was told the driver will deliver to my home at 16:30. When contacting RAM, their consultant informed me that the driver was doing retail deliveries in the Sea View area and will deliver to my home afterwards, I still did not receive my order.

On the 8th (Today) the driver did come to my work address to deliver however, while my security guard attempt to inform me about the delivery, the driver left. (Taking my order with him)

I have made numerous calls to RAM to find out the status and time of my order delivery and each time they could not give me an approximate time and today they were unable to contact the driver as his number was not listed at their control room.

This has to be the worst courier company on the planet. They can never tell you anything other then what's on their online tracker which is of little use as the information provided is basic and furthermore they are unable to contact their own delivery people to find out where they are or get an approximate time for the delivery. They have cost me thousands of Rands in lost income due to their inefficient and ineffective service.