AW
Athailje W

1 reviews | Active since Mar 2014

21 Feb 2022, 08:44

Missing parcel and no effort in following up!!

I'm so disappointed in RAM couriers! The service was always good but last year August a parcel that they collected (new contract that I have cancelled) never reached Vodacom (that is what vodacom is saying) I have been phoning RAM since last year and all I got back was empty promises. I gave them all the details I have on the parcel as well as the drivers name but they don't even make effort to follow up or get back to you. Now I must pay for a contract for 2 years that I don't even have. Definitely will not want to make use of their service ever again.

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply21 Feb 2022, 17:00
Official
Hello Athailje.

We do apologise for the non-communication regarding the parcel collected from you.

Please provide to us the collection reference number so that we can be able to find out where the parcel was delivered to.

Kind regards.
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Athailje W's update01 Mar 2022, 09:15
Reviewer Update
COL 1***
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Athailje W's update14 Mar 2022, 08:21
Reviewer Update
Still waiting for someone to get back to me... where is my parcel that was collected by Luigi!!?????
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Athailje W's update22 Mar 2022, 10:23
Reviewer Update
I'm still waiting on someone to get back to me!