CL
Christa L
1 reviews | Active since Jan 2026
15 Jan 2026, 19:21
Lying misleading company with no respect for the customers time
Why do companies insist on using RAM??? They cannot keep to their SLA’s I have had numerous parcels delivered by them (not by my choice) and every single one has left a bad taste in my mouth An update is sent by them and the company from whom the package is sent to confirm delivery on a said date. After sitting at home for the whole day - because the addressee has to sign for said package - and phoning the delivery guy to CONFIRM delivery!!! An update is sent to say
Unsuccessful Delivery Our courier attempted the delivery but was unable to complete it at 18h35
No attempt was made
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
16 Jan 2026, 08:32Dear Christa
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply16 Jan 2026, 08:32
Official
Dear Christa
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel will be delivered today
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,