SH
Sandile H
1 reviews | Active since Oct 2018
30 Nov 2021, 21:22
Liers and worst customer service
You have got to be the worst company I have ever dealt with. Your customer service is non existent. You drop calls and leave customers hanging on live chats. You lie and claim the driver is coming I waited 2 hours after my shift just because you ****. 3rd time I am dealing with your company and I have to say each time has been appalling and I have had to complain and this time around is no different. You are useless and I hope you close down and loose all clients
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
01 Dec 2021, 10:52Good day Sandile.
Please note that the matter has been escalated to the hub management team.
They should revert to have the matter resolved at the soonest possible time.
Kind regards.
Please note that the matter has been escalated to the hub management team.
They should revert to have the matter resolved at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply01 Dec 2021, 10:52
Official
Good day Sandile.
Please note that the matter has been escalated to the hub management team.
They should revert to have the matter resolved at the soonest possible time.
Kind regards.
Please note that the matter has been escalated to the hub management team.
They should revert to have the matter resolved at the soonest possible time.
Kind regards.
SH
Sandile H's updateReviewer Update
02 Dec 2021, 10:28You guys lie. A lady called me yesterday and promised that I will receive the delivery but that was nit the case. I bumped into your staff amin Gateway just before 6 and showed them the tracking number. They told me Moe needs to deliver and I can tell you that Moe is useless as this company. When are you planning to deliver? It been 3 days now.
SH
Sandile H's update02 Dec 2021, 10:28
Reviewer Update
You guys lie. A lady called me yesterday and promised that I will receive the delivery but that was nit the case. I bumped into your staff amin Gateway just before 6 and showed them the tracking number. They told me Moe needs to deliver and I can tell you that Moe is useless as this company. When are you planning to deliver? It been 3 days now.