LIE ABOUT DELIVERY ATTEMPTS

I was contacted by RAM on Friday, 13 November to deliver a package. Unfortunately I wasn't available and they said they would deliver on Monday (16 November). I've been contacting them since then to find out where my package is and in summary they literally indicated that it has been driving around with the courier since Friday and they APPARENTLY attempted to deliver. What a load of BS since I was available at the specified address all day, every day this whole week. They also said it was suppose to be sent back to Cape Union Mart because they couldn't deliver. LIES, LIES, LIES - ZERO ATTEMPT WAS MADE TO DELIVER IN THE FIRST PLACE. All my previous queries during the week were left unanswered or \they would look into the matter and return my call"- MORE LIES & STILL NO DELIVERY. Maybe they would have better customer service if they didn't invest all their energy in messing up in the first place."""