Lack of continuity and call info record keeping

<p>From 26/08/2016, 29/08/16 to 30/08/16 I have spoken to 3 people concerning delivery of FNB device. Explaining that I can't exchange new device with damaged since I don't have it and that iFix Northgate ordered the new phone and kept old one. The driver couldn't deliver because I DONT have device. Go back to your client FNB about where device is. I don't appreciate text threats that you will cancelled the order.Note: I already pass message to your client FNB</p>