MVDM
Monique Van Der Merwe
1 reviews | Active since Mar 2017
09 Dec 2019, 10:08
K***
Ordered a Black Friday special from Vodacom on Friday 29 Feb 2019. The package was sent to Ram on the 4th of Dec 2019. Friday 6 December 2019, someone from Ram called to confirm the delivery address. Waiting Friday and Saturday at home to ensure someone is available to accept the delivery. Now 5 days later the package has not yet been delivered and every time I phone in, the package has not been marked for delivery. If the package is not delivered today, i will cancel the order.
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Ram Hand To Hand Couriers's replyOfficial
09 Dec 2019, 10:40Good day. Thank you for your post. Our most humble apologies for inconvenience and delay caused. Your parcel is with the courier for the day, we will follow up with the courier throughout the day to ensure delivery is done today. Kind regards
Ram Hand To Hand Couriers's reply09 Dec 2019, 10:40
Official
Good day. Thank you for your post. Our most humble apologies for inconvenience and delay caused. Your parcel is with the courier for the day, we will follow up with the courier throughout the day to ensure delivery is done today. Kind regards