RP
Rudolf P
1 reviews | Active since Jul 2020
03 Jun 2022, 09:38
JOKE of delivery
Arrogant and unprofessional service. Driver gives you a miss call so you have to phone him back. Then he says I left because you took too long. He will deliver when he feels he has time again. Ridiculous and super arrogant. When asking for his details he just says "My name is Frans" that's what you get.
Phoned them and spoke to a supervisor just to get a "Sorry but please wait for your delivery" when asking for a time. "You will get it when you get it"
Thanks for the great non-service RAM. No hand to other hand courier
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
03 Jun 2022, 10:34Good morning Rudolf.
We sincerely apologize for the experience you have had with the delivery attempt of your parcel.
Can I ask that you provide me with the tracking or order number for your parcel.
Thank you.
We sincerely apologize for the experience you have had with the delivery attempt of your parcel.
Can I ask that you provide me with the tracking or order number for your parcel.
Thank you.
Ram Hand To Hand Couriers's reply03 Jun 2022, 10:34
Official
Good morning Rudolf.
We sincerely apologize for the experience you have had with the delivery attempt of your parcel.
Can I ask that you provide me with the tracking or order number for your parcel.
Thank you.
We sincerely apologize for the experience you have had with the delivery attempt of your parcel.
Can I ask that you provide me with the tracking or order number for your parcel.
Thank you.
RP
Rudolf P's updateReviewer Update
03 Jun 2022, 12:08AS I told your supervisor. I didn't get an sms or tracking number because it comes from Vodacom.
But thanks for still not resolving it.
But thanks for still not resolving it.
RP
Rudolf P's update03 Jun 2022, 12:08
Reviewer Update
AS I told your supervisor. I didn't get an sms or tracking number because it comes from Vodacom.
But thanks for still not resolving it.
But thanks for still not resolving it.
RP
Rudolf P's updateReviewer Update
03 Jun 2022, 12:59You are really joking. Ask your supervisor who spoke to me. Funny how you cannot do anything on your side for customer delivery
RP
Rudolf P's update03 Jun 2022, 12:59
Reviewer Update
You are really joking. Ask your supervisor who spoke to me. Funny how you cannot do anything on your side for customer delivery