ZC
Zamani C

1 reviews | Active since Feb 2022

05 Apr 2025, 18:34

It's unfortunate there is no - 5 rating, for the most useless courier company in SA

You useless courier company, I have never had good or rather just decent straight forward simple service from you guys, even when I buy online from these foolish stores who continue to select RAM as their courier company of choice, I don't know how you guys are still in existence because you are useless, it can only be connections and kick backs, there is no ways a useless *********** courier company, keeps being chosen by these stores is beyond me.

You send an sms saying you were unsuccessful in delivering my parcel, How ???when your guy turned at the gate and left, your guy arrived stood at the gate refused to get in and he left, promised to return on Sunday. Only for Vodacom to tell me you guys don't deliver on weekends so your guy **** to my face. ****, ****, **** and ****!!!! Service.

I stopped shopping online because of you guys, now I want nothing to do with Vodacom because of you guys. I pray you guys go under honestly, you don't deserve to be operating, learn from Courier Guy. You guys are useless, and I'm not the only person that feels this way about RAM. should be ashamed of yourselves. Damnit useless!!!!, took you guys two weeks to dispatch my parcel only for your guy to turn at the gate. Now the number he called me with has been on voicemail ever since, because I tried to call him back to return and deliver my parcel. ****!!!!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply07 Apr 2025, 08:04
Official
Dear Zamani 
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Please advise if  KHABAZELA MKHIZE is available because as per vodacom you have requested a 3rd party 
 
 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.