KW
Kevin W

1 reviews | Active since Nov 2018

03 Sept 2019, 15:47

is it RAM or RAIN

I have never felt so F*cken stressed over a SIM.

I use to Live At No 3 Cla**** Str, Got Married and Moved to 11 Cla**** Str. Bought a "RAIN SIM" 31 Aug 2019. Should be delivered 3 Sep 2019. On Rain's website it Says (Please enter an address where our courier partner, RAM, can deliver your order, Mon - Fri (8am - 5pm)". They do not say your Residential Address. Now with delivery [My sim cannot be delivered due to the adress not corresponding with my proof of address. RAM Courier wants me to go to SAPS for an affedavit to change my adress for a SIM. [What if I told Them to deliver it at work, would they assume that I am Living at work?

I phoned RAIN, the Consultant Asked me: Why didn't the Driver just drop off the Sim since you are living 3 Houses away from where you use 2?

Now my SIM Cannot Be Deliver, Until i go to SAPS. Cancel my Order.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Sept 2019, 11:03
Official
Good day, thank you for your post. As per our telephonic conversation yesterday, we advised that we will change the address and as per our system the parcel has been successfully delivered. Our most humble apologies for the inconvenience. Kind regards