HK
Honey K
1 reviews | Active since Feb 2020
07 Dec 2024, 11:45
Inefficient service
This is the first I experience such unprofessional service from Ram. Special request on the order clearly stated call 30 minutes before delivery. No they decided to deliver on the 5th of December for an order scheduled for 6 December, since on the 5th I was in another province. Then they don't update their delivery schedule after having a telephone conversation with me. Now it's the 7th and I do have the things I ordered and they are just not picking up their calls since I've been calling to check where is my order.
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
07 Dec 2024, 11:56Good day Honey
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
Please provide your waybill number so we can assist further
Thank you
Ram Management
We do humbly apologise for delay caused .
Please provide your waybill number so we can assist further
Thank you
Ram Management
Ram Hand To Hand Couriers's reply07 Dec 2024, 11:56
Official
Good day Honey
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
Please provide your waybill number so we can assist further
Thank you
Ram Management
We do humbly apologise for delay caused .
Please provide your waybill number so we can assist further
Thank you
Ram Management
Ram Hand To Hand Couriers's replyOfficial
07 Dec 2024, 12:54This tracking number has no details
Ram Hand To Hand Couriers's reply07 Dec 2024, 12:54
Official
This tracking number has no details
Ram Hand To Hand Couriers's replyOfficial
09 Dec 2024, 12:25Please check it again , it shows no details .
Ram Hand To Hand Couriers's reply09 Dec 2024, 12:25
Official
Please check it again , it shows no details .