ZP
Zeenat P
1 reviews | Active since Sept 2020
24 Nov 2020, 15:26
*********** Drivers at RAM Couriers
Good day,
I would not wish the awful experience I have had with ram couriers on anyone. The driver was absolutely rude, he yelled at me for no apparent reason and he started yelling at the top of his voice because he could not find the directions to the place of delivery when it was clearly and correctly written on the delivery note that had been assigned to him.
RAM Couriers, kindly hire competent and friendly staff instead of rude and arrogant staff who find the need to vent their frustrations onto clients.
Thank you
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
24 Nov 2020, 19:53Hi Zeenat.
We do apologise for the experience that you have with our delivery personnel. Please note that we do not tolerate such behaviour from any of our staff members.
Please provide to us the tracking number for your parcel so that we can resolve this behavioural matter and have your parcel delivered to at the soonest possible time, as promised.
Also provide the times when the courier called you to speak aloud on the phone.
Kind regards.
We do apologise for the experience that you have with our delivery personnel. Please note that we do not tolerate such behaviour from any of our staff members.
Please provide to us the tracking number for your parcel so that we can resolve this behavioural matter and have your parcel delivered to at the soonest possible time, as promised.
Also provide the times when the courier called you to speak aloud on the phone.
Kind regards.
Ram Hand To Hand Couriers's reply24 Nov 2020, 19:53
Official
Hi Zeenat.
We do apologise for the experience that you have with our delivery personnel. Please note that we do not tolerate such behaviour from any of our staff members.
Please provide to us the tracking number for your parcel so that we can resolve this behavioural matter and have your parcel delivered to at the soonest possible time, as promised.
Also provide the times when the courier called you to speak aloud on the phone.
Kind regards.
We do apologise for the experience that you have with our delivery personnel. Please note that we do not tolerate such behaviour from any of our staff members.
Please provide to us the tracking number for your parcel so that we can resolve this behavioural matter and have your parcel delivered to at the soonest possible time, as promised.
Also provide the times when the courier called you to speak aloud on the phone.
Kind regards.