AS
Absa S

1 reviews | Active since Feb 2019

01 Feb 2021, 18:08

*********** delivery

Absolute incompetence from your service and delivery departments, I got called twice that my order is getting delivered today and when I track my order it says I'm at work during delivery hours. I have been working from home for the past 8 months so I don't know where you got that information. I was also on a online chat session and my advise to you would be to just cancel it as it was the worst interaction ever.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Feb 2021, 20:21
Official
 Hi Absa.

Apologies for the delayed delivery of your parcel.

On a private reply, please provide to us the tracking number for your parcel so that we can chase  up the delivery and ensure that it is delivered tomorrow without fail.

Kind regards.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Feb 2021, 13:12
Official
We have escalated the matter to the branch manager to resolve this immediately.

They should be able to revert to you soon.
AS
Absa S's update04 Feb 2021, 08:51
Reviewer Update
Day 4 of RAM holding my package hostage and tracking shows that it's not Out for Delivery.