*********** courier drivers

Ordered a phone from vodacom. RAM Courier calls me yesterday to say they at my place. I explain that I only end work at 14:30pm. The guy tells me no he can't come around then can we arrange a time for today (12/11/2020) I say yes sure IL be home at 12:30pm. He then calls me today at about 11am side to confirm that IL be home at 12:30pm. Well first of he then was confused if IL be home until 12:30pm or if Im going to be home at that time from work. We sort it out I explain IL only be home AT 12:30pm. He calls me at 12pm saying he's at my place. I explain to the guy that we literally had a convo a hour ago about coming at 12:30pm so why would you possibly be at my place? He then tells me well he has other orders to do he won't be able to do mine today. Now my thoughts are who problem is this??? Why would you confirm a time with me so many times just so that you can rock up at my place at the wrong time???? Then I get a call from the head office asking about my address and what time IL be at home today. Not to mention the address they put down for me is incorrect as well. But my issue now is I expected them to drop the package at 12:30pm because I have other plans this afternoon. But now I'm stuck waiting at home for someone that doesn't know how to tell time. Also not to mention the head office said they would call me back.... You guessed it they obviously did not. Please people whatever you do, rather stay away from RAM Couriers. Also side note when the head office spoke to the courier guys they said they have never spoken to me in their life.. Huge plot twist.