TL
Topollo L

1 reviews | Active since Jul 2021

12 Jul 2021, 10:24

Incompetence

They are ***********. They sent me an sms on on the 8th of July to say they have my parcel and I'll receive it within 72 working hours. 72 hours has passed and now they are saying they will dispatch it on the 13. They are *********** ?

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply13 Jul 2021, 15:57
Official
Good day Topollo.

Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.

Please note that we have escalated the matter to the hub manager to resolve and make delivery arrangements at the soonest possible time.

Kind regard.