BJ
Belinda J

1 reviews | Active since May 2019

11 May 2021, 08:57

Incompetence and compulsive liers RAM Couriers

RAM Couriers are shockingky ***********. We have waited more than 22 days for a package from RAM to Hartebee****rt. Everyday RAM had a new lie and empty promises to deliver. Their tracking system is also lies. From 4 May to 10 May they 'left' and was on their way to us to deliver. I have never come across such incompetence. RAM employees are compulsive liers. Stay away from RAM Couriers. Go on the Website and you will read only about complaints. I rate them - 10 (Minus 10).

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 May 2021, 10:31
Official
Good day Belinda.

We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.

As per tracking, it shows that the parcel was delivered on the third business day, yesterday:

 -  DELIVERED, RECEIVED BY BELINDA JOUBERT 


Kind regards.
BJ
Belinda J's update11 May 2021, 10:37
Reviewer Update
Morning, 6 days from 4 May. The first waybil number was on 22 April, I have all the emails.
The experience was terrible. I did not receive the goods in time thus it's a nightmare. I have to make alternative arrangements now to re deliver the package that was late.
RAM has no clue of what customer service means.
I did not mention all the details on my mail to Hello Peter because I wanted to spare RAM of the utterly incompetence.
Regards Belinda Joubert
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 May 2021, 15:04
Official
Would you like to share the information to us so that we can make an assessment and improve the matter?

We can provide an email address.