MS
Meloni S

1 reviews | Active since Jun 2012

28 Jan 2015, 15:45

incompenent

I've ordered a phone from vodacom to be delivered. On Monday the courier phones to say he is at my work, I said I am just down the road and will be there in less than 5min but he said they will rather come back and deliver 1st thing Tuesday morning. It is now Wed and still no delivery. I e-mailed RAM but with no response. I phoned vodacom, only to find out RAM has returned my parcel back to them!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply28 Jan 2015, 16:04
Official
Hello melonism,



I have attempted contacting you , however you have not answered.

I would like to have a look into the above complaint , and see what went wrong with your order , any negligence would be dealt with.

Further than that I can assist you personally to ensure your new order from Vodacom/Cellc is delivered on the first attempt.

Do not hesitate to make contact with me if you wish me to take this further, and if you have your new order number.

Kind Regards
Ricky Shaun Devenny
*** - Team Leader