MR
Malesela R
1 reviews | Active since Apr 2023
12 Dec 2025, 08:33
I havent received my parcel /Worst customer service
they couldnt deliver my parcel on time, im still waiting even now.Their customer service is the worst and their employees are very rude
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
12 Dec 2025, 08:51Dear Malesela
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply12 Dec 2025, 08:51
Official
Dear Malesela
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel is out for delivery we will ensure to deliver today .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
MR
Malesela R's updateReviewer Update
12 Dec 2025, 09:11Good Day
I need my parcel as in now .It has to be here.I cant wait for another hour .
RAM you have to do better, your reputation is messed up.
I need my parcel as in now .It has to be here.I cant wait for another hour .
RAM you have to do better, your reputation is messed up.
MR
Malesela R's update12 Dec 2025, 09:11
Reviewer Update
Good Day
I need my parcel as in now .It has to be here.I cant wait for another hour .
RAM you have to do better, your reputation is messed up.
I need my parcel as in now .It has to be here.I cant wait for another hour .
RAM you have to do better, your reputation is messed up.
Ram Hand To Hand Couriers's replyOfficial
12 Dec 2025, 09:18We will deliver as soon as we can we are currently working to get a resolution
Ram Hand To Hand Couriers's reply12 Dec 2025, 09:18
Official
We will deliver as soon as we can we are currently working to get a resolution