JJ
Justene J
1 reviews | Active since Dec 2024
03 Dec 2024, 09:46
I have been waiting since Friday the 29November for my parcel to be delivered and still in waiting
I have been waiting since Friday the 29November for my parcel to be delivered and still in waiting.No one is informing me of any update.I am so disappointed in this service. What can I do in this state😡🤬
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Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
03 Dec 2024, 14:42Dear Justene
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply03 Dec 2024, 14:42
Official
Dear Justene
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised your parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.