JM
Jane M
1 reviews | Active since Oct 2019
21 Jan 2020, 14:23
I hate Ram hand to hand couriers
I ordered a Rain sim card the next day I was called by Ram agent telling they come to deliver unfortunately I was at work and the driver said I must call when I knock off. Now I am calling he said he won't come back, I knocked off early so that I can meet him he is now hanging up my calls when I call again. I am frustrated as I want to do my assignment with the sim card. As for the driver hanging up my calls I feel disrespect and undermined. He is the one who promised that he will come when I knock off. I hate Ram so bad. Never ever use it again
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Ram Hand To Hand Couriers's replyOfficial
22 Jan 2020, 16:17Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply22 Jan 2020, 16:17
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards