LM
Lethabo M
1 reviews | Active since Mar 2019
09 Jan 2022, 08:54
I am still appalled
An accomplice to TFG with notoriously bad service. Called so many times to get my parcel. Corrected my details and was assured I will receive my items... lo and behold... waiting since first week of December never been called..... what's was supposed to be a Christmas gift for my partner ended as a disappointment for me... first encounter with both and I am in awe.
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
10 Jan 2022, 12:00Hello Lethabo.
Apologies for the experience you had in the delivery attempt of your parcel.
Please provide to us the tracking number for your parcel so that we can be able to assist you and have your parcel delivered to you at the soonest possible time.
Kind regards.
Apologies for the experience you had in the delivery attempt of your parcel.
Please provide to us the tracking number for your parcel so that we can be able to assist you and have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply10 Jan 2022, 12:00
Official
Hello Lethabo.
Apologies for the experience you had in the delivery attempt of your parcel.
Please provide to us the tracking number for your parcel so that we can be able to assist you and have your parcel delivered to you at the soonest possible time.
Kind regards.
Apologies for the experience you had in the delivery attempt of your parcel.
Please provide to us the tracking number for your parcel so that we can be able to assist you and have your parcel delivered to you at the soonest possible time.
Kind regards.
LM
Lethabo M's updateReviewer Update
10 Jan 2022, 13:28You have already returned my parcel after claiming to attempt to deliver multiple times. I called it so many times to verify my details and you still did not contact me.
LM
Lethabo M's update10 Jan 2022, 13:28
Reviewer Update
You have already returned my parcel after claiming to attempt to deliver multiple times. I called it so many times to verify my details and you still did not contact me.
Ram Hand To Hand Couriers's replyOfficial
10 Jan 2022, 21:45We would investigate if you were called on the correct contact numbers for delivery attempt.
Ram Hand To Hand Couriers's reply10 Jan 2022, 21:45
Official
We would investigate if you were called on the correct contact numbers for delivery attempt.