I am not happy at all

Ram couriers they lie too much, Saturday i was called by the driver. I answered he dropped the call, I immediately called him back he never answered. I tried several times he never answered. The nxt thing parcel was returned back to warehouse. I again requested that it should be delivered on the 3rd, no attempt was made. Today i received sms to say they will be delivering. I never received any call the whole day waiting. Now in the evening when i track parcel it says failed delivery. I have been waiting without a call. I am honestly not happy with their service at all. The drivers number is: +27 (72) *** this driver lie too much. I called him to no avail