HUGE COMPLAINT

I'm so devastated about the guy that was supposed to deliver my parcel this morning at 18 constitution street Cape Town. Hopefully this company can track him. He is very rude. He could not even wait 3 min for me to come town the apartment. He left whereas I have been waiting for this parcel for months. I kindly asked him if he can then give the phone to securities and leave my parcel there. He refused to do that and said he doesn't have time to waste. He refused to give me his name but he called me with this number: +***