JM
Jabu M
1 reviews | Active since Nov 2019
20 Nov 2019, 17:23
How and why is Ram in business?
If there was a body in the country that is tasked to close businesses with bad reputation, I would advocate for Ram to be one of those business to be closed. The person or persons in charge of managing Ram are not fit to be in those positions. I sent a parcel via Paxi to Vanderbijlpark, it is know 8 days, I have lost count of the number of calls I have made in 2 days to find out where the parcel is; let alone when it will be delivered and no body is able to provide the Information. Ram is a business without a purpose or vision and it shouldn't exist it makes one wonder how it is still in existence
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Replies (2)
Ram Hand To Hand Couriers's replyOfficial
21 Nov 2019, 11:35Good morning and thank you for direct messaging us. We humbly apologize for the service you received and inconvenience we have caused you. Can you please kindly provide me with your waybill number so I can assist you
Ram Hand To Hand Couriers's reply21 Nov 2019, 11:35
Official
Good morning and thank you for direct messaging us. We humbly apologize for the service you received and inconvenience we have caused you. Can you please kindly provide me with your waybill number so I can assist you
JM
Jabu M's updateReviewer Update
21 Nov 2019, 16:05Dear RHT,
Thank you for your reply however I find it appropriate that you have not provided your contact details if you really wanted to assist even an email address; but you wants me to provide the waybill number over a third party platform. I have provided the waybill number to every single person that I have spoken to at Ram for the past 2 days.
May I suggest that you contact your colleagues Tandi or Mphumi at the Isando (Johannesburg) Hub about the waybill number.
Clue: the parcel was collected from PEP store in Wynberg (Johannesburg) and was warehoused in Isando on the 11 of November; it's destination is Vanderbijlpark.
Today is the 9th day which is 4 behind its scheduled contractual delivery time and every body that promised to call me and give me feedback has not kept their words.
It is clear this is the culture at Ram, Mphumi promised to call me back 2 days have gone by and she hasn't. Tandi promised to call back as well and a day is gone by she hasn't either.
Thank you for your reply however I find it appropriate that you have not provided your contact details if you really wanted to assist even an email address; but you wants me to provide the waybill number over a third party platform. I have provided the waybill number to every single person that I have spoken to at Ram for the past 2 days.
May I suggest that you contact your colleagues Tandi or Mphumi at the Isando (Johannesburg) Hub about the waybill number.
Clue: the parcel was collected from PEP store in Wynberg (Johannesburg) and was warehoused in Isando on the 11 of November; it's destination is Vanderbijlpark.
Today is the 9th day which is 4 behind its scheduled contractual delivery time and every body that promised to call me and give me feedback has not kept their words.
It is clear this is the culture at Ram, Mphumi promised to call me back 2 days have gone by and she hasn't. Tandi promised to call back as well and a day is gone by she hasn't either.
JM
Jabu M's update21 Nov 2019, 16:05
Reviewer Update
Dear RHT,
Thank you for your reply however I find it appropriate that you have not provided your contact details if you really wanted to assist even an email address; but you wants me to provide the waybill number over a third party platform. I have provided the waybill number to every single person that I have spoken to at Ram for the past 2 days.
May I suggest that you contact your colleagues Tandi or Mphumi at the Isando (Johannesburg) Hub about the waybill number.
Clue: the parcel was collected from PEP store in Wynberg (Johannesburg) and was warehoused in Isando on the 11 of November; it's destination is Vanderbijlpark.
Today is the 9th day which is 4 behind its scheduled contractual delivery time and every body that promised to call me and give me feedback has not kept their words.
It is clear this is the culture at Ram, Mphumi promised to call me back 2 days have gone by and she hasn't. Tandi promised to call back as well and a day is gone by she hasn't either.
Thank you for your reply however I find it appropriate that you have not provided your contact details if you really wanted to assist even an email address; but you wants me to provide the waybill number over a third party platform. I have provided the waybill number to every single person that I have spoken to at Ram for the past 2 days.
May I suggest that you contact your colleagues Tandi or Mphumi at the Isando (Johannesburg) Hub about the waybill number.
Clue: the parcel was collected from PEP store in Wynberg (Johannesburg) and was warehoused in Isando on the 11 of November; it's destination is Vanderbijlpark.
Today is the 9th day which is 4 behind its scheduled contractual delivery time and every body that promised to call me and give me feedback has not kept their words.
It is clear this is the culture at Ram, Mphumi promised to call me back 2 days have gone by and she hasn't. Tandi promised to call back as well and a day is gone by she hasn't either.