SD
Samantha D
1 reviews | Active since Jun 2021
11 Jun 2021, 07:46
HORRIFIC SERVICE FROM RAM
Unacceptable customer service, driver do non delivery and lie by saying there is a strike in the area and when you contact them it is nothing for the customer service manager Jackson to say there is nothing he can do about it. No customer service, lying and no problem solving skills. HORRIFIC SERVICE...
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
11 Jun 2021, 10:17Good day Samantha.
We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that we have escalated the matter to the branch management team to ensure that the parcel is delivered today without fail as it is currently out to delivery today.
Kind regards.
We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that we have escalated the matter to the branch management team to ensure that the parcel is delivered today without fail as it is currently out to delivery today.
Kind regards.
Ram Hand To Hand Couriers's reply11 Jun 2021, 10:17
Official
Good day Samantha.
We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that we have escalated the matter to the branch management team to ensure that the parcel is delivered today without fail as it is currently out to delivery today.
Kind regards.
We do apologise for the delayed delivery of your parcel and the inconvenience caused thereof.
Please note that we have escalated the matter to the branch management team to ensure that the parcel is delivered today without fail as it is currently out to delivery today.
Kind regards.
SD
Samantha D's updateReviewer Update
11 Jun 2021, 11:01Why was the delivery not a priority this morning? Why was it not done with urgency? 11am and no delivery not even communication from the branch manager who can probably also do nothing. BS, your service suck....
SD
Samantha D's update11 Jun 2021, 11:01
Reviewer Update
Why was the delivery not a priority this morning? Why was it not done with urgency? 11am and no delivery not even communication from the branch manager who can probably also do nothing. BS, your service suck....
Ram Hand To Hand Couriers's replyOfficial
11 Jun 2021, 13:57Apologies for the inconvenience.
We have requested for them to contact you and advise of how far they are from delivering to you.
We have requested for them to contact you and advise of how far they are from delivering to you.
Ram Hand To Hand Couriers's reply11 Jun 2021, 13:57
Official
Apologies for the inconvenience.
We have requested for them to contact you and advise of how far they are from delivering to you.
We have requested for them to contact you and advise of how far they are from delivering to you.