YP
Yash P
1 reviews | Active since Nov 2021
08 Oct 2024, 06:01
Horribly rude delivery person
Absolutely rude delivery guy, all relevant info was given to the company to add to delivery address, when he got to my work place complained to people that I don’t know how to answer calls(which was false since he had no data and airtime to call) and proceeded to yell at me about my delivery instructions- the package was torn so the delivery instructions were torn off! Told me I have an attitude and clicked at me before leaving. Submitted a complaint form with no response from Ram
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Ram Hand To Hand Couriers's replyOfficial
08 Oct 2024, 09:27Dear Yash Pillay
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so this can be escalated accordingly .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so this can be escalated accordingly .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply08 Oct 2024, 09:27
Official
Dear Yash Pillay
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so this can be escalated accordingly .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so this can be escalated accordingly .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.