1 reviews | Active since Mar 2021
Horrible service/non service from RAM, spent my holidays waiting for nothing.
No delivery no communication worst service
I have been waiting for my order since the beginning of December, every time they supposed to deliver it's either my address or contact is wrong even after verifying countless times with the call centre agents.
The last excuse was that my number was off, today I spoke to the service agent and confirmed my contact and address for the 3rd time now but still no delivery because of incorrect address even after verification, also contacted Bodacom to intervene still no.progrees.
My waybill number is K***, and this is the second one after they failed to deliver the first time using waybill number K***.
I have been waiting for a call from Ram to advise on the wayforward still nothing.
My contact number is ***/ +***
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,