1 reviews | Active since Jul 2024
Horrible service, rude agents, poor excuses.
By far the worst couriers to exist, they got my address wrong, made the address change and the item is still sitting in the dispatch hub from the 2nd of December, express road service is selected which is supposed to take 1 to 2 business days, well it has been over a week and still no delivery, they have changed the dates on the tracking on when the item arrived to the dispatch hub, first on the 2nd, then the 6th, they are trying to gaslight customers on when the unit arrives, I luckily took screen shots as proof, whenever I try to phone I am always put on hold for over 20 minutes and the chat to agent option on whatsapp is not helpful, as whenever I enquire on when my unit will be delivered they end the chat or try to blame the address change, when they infact got the address wrong. I thought Aramex was bad, but this takes the cake.
STAY AWAY BY ALL MEANS.
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
Address change delayed the parcel we will dispatch as soon as possible
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
Address change delayed the parcel we will dispatch as soon as possible
Thank you
Ram Management