1 reviews | Active since Jul 2021
Horrible Service from Sipho Nxumalo
Horrible experience from RAM couriers, if you need a delivery to be made these are the last idiots you go to for assistance, I feel sorry for all your clients!!!! Sipho Nxumalo who is an employee of Ram called me at 8am to arrange deliver not only was he rude he also hung up on me. When. I received an SMS for my delivery I realised that the address was captured incorrectly with 1 digit, out of courtesy and professionalism I called him back to correct this and he informed me that it's not a problem he is on his way. 1pm I get a call from the people who requested my parcel to be couriered by RAM asking if I received it, I told them no and they called RAM then that inconsiderate idiot called Sipho told them that he decided to cancel the order cause the address was wrong but did not bother to call me and tell me!!! If it wasn't for us as clients they wouldn't have anything to deliver yet they treat us like they are doing us a favour!!! ****en idiot
Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.
The matter has been escalated to the hub management team to assist and have this parcel redelivered at the soonest possible time.
You will be contacted by the branch manager for urgent delivery arrangements.
Kind regards.
Apologies for the delayed delivery of your parcel and the inconvenience caused thereof.
The matter has been escalated to the hub management team to assist and have this parcel redelivered at the soonest possible time.
You will be contacted by the branch manager for urgent delivery arrangements.
Kind regards.
